Course Details
Course

Leadership: How to Become the Leader Your Organization Needs the Most 2 CPE


Course Duration: 2 Hours
Course Rating:
Course Enrollments: 5977 Enrolled
Mode of Delivery: on_demand
Course Level: Basic
Study Area: Specialized Knowledge

In this course we explore different types of leadership styles including; Inspirational, Non-authoritarian, Take-charge, Balanced and Strategic. We identify specific characteristics of the various leadership styles and discover how to match the leadership style to the specific needs of your organization.

Upon completion of this course you will recognize the importance of these core leadership styles and understand how to appropriately apply them in your organization today. After completing this class, HR professionals will be able to train managers to identify their natural leadership style and coach them to choose different styles based on the needs of their organization; making leadership coaching more effective, specific and valuable.

Prerequisites
Learning Objective
  • Explore five leadership styles
  • Identify specific characteristics of the various leadership styles
  • Discover how to appropriately choose and use different leadership styles
  • Discover how to train and coach managers using leadership styles 

Last updated/reviewed: March 10, 2024

(225) Reviews

(142 rating)
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anthony.darakjy

Good course and review. A lot of information but good "broad" overview of materials.

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robin.cava

Speaker was very knowledgable. Complicated content presented in understandable format.

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cynthia.reid

Very short course and some of the examples were good this course is not as good as other ethics courses I have taken.

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karen.schrader

Good refresher course that could benefit all from goal setting to delegation.

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robert.burnett

Jeff's technique is very well done and easy to follow. It is a great review and provides good examples that can be used day-to-day. Great Job!

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dana.lester

Great course, very helpful information to better understand tax forms.

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rene.galvan

Subject matter is very detail oriented. Instructor is reading her script, therefore it lacks engagement.

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ryan.schwanke

great primer, good reminder of basics, and start to further study.

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renee.neyman

Great text-based course. If you are looking for AI content relevant to finance and accounting, this is a good pick.

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jana.connoway

This was an interesting introductory course into powerBI and its uses

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scott.thompson

I would have liked a video with an explanation with examples. Also, I don't see an explanation of how an applicant is defined. Otherwise a helpful course.

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andy.williams

Great review of budgeting topics with some new information I hadn't heard of. Will refer to this content again.

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ndilahomba

Excellent course i learned today about the best Wild, then you.com, and all other claude. I can see is a new world we are in and happy to be part of this transformational Journey. This course opened my eyes

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paul.niebrugge

Lynn provided a great overview of the options for documenting controls, narratives or flow charts, as well as the key elements for developing the control documentation. This course would be very beneficial to accounting staff members to educate them on control development.

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kenny.bement

content was a little dry and the wording of the final exam questions was terrible...please get a 3rd party to review for clarity, consistency and understandability

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matthew.godlove

Helps lay a foundation for a path to executive leadership

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bettie.mccarthy

This was an excellent overview of the budget process in review. It is not a detailed budget process but it is sufficient to outline the major points.

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kimberly.martin

I like to read the slide decks in the pdf format. The pdfs for this course were not sufficient to learn the content.

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scott.wright

I liked the broad range of leadership styles discussed and the real world examples shown. It was also helpful to see the pros and cons of each.

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todd.ohlen

This course provided a nice overview of safety and ergonomics in the workplace, including many best practices and tips. Several good takeaways that I can easily implement. Supporting materials were also helpful and aligned with the content presented during the course.

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christa.cepeda

This was a deep dive and very informative review of Revenue Recognition & Leasing. I went through this process back when it was required and it was a great review of the new requirements.

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scott.earley

I thought this course was very interesting and helpful. I thought the instructor explained the topic very well. I would recommend this course to others.

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nadia.noor

Helps provide a quick guide to different leadership styles.

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jeff.klein

Good discussion but I don't think the answer for the first review question is correct.

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ldeparis_1

Of the many, many courses I have taken on the Illumeo platform, this was definitely one of the best and most insightful. I have always found elements of "behavioral finance" to be fascinating and powerful in planning, strategy, and business performance. Mr. Stephens has bundled the leading theories and presented them as a unified new "dimension" for planners and leaders to factor in. He has done so in a manner that CFO's and other business leaders will undoubtedly find easy to digest, replete with useful examples. The consideration of these concepts will undoubtedly add value via improvement decision-making and more enlightened risk assessments. Thank you for such a quality contribution to the Illumeo portfolio!!

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jake.laptad

Rob does an outstanding job of effectively teaching the Key Performance Indicators and KPI Dashboards. The course was well-structured, providing a comprehensive understanding of KPIs and their critical role in measuring and driving business performance. The content was insightful and easy to follow, with a perfect blend of theory and practical examples. The section on creating KPI dashboards was particularly valuable, offering hands-on guidance on designing and implementing effective dashboards that provide real-time insights into business performance. The instructor was knowledgeable and engaging, making complex concepts accessible and relevant. The interactive elements and practical exercises helped reinforce the learning and provided me with the confidence to apply these concepts to my own work. Overall, this course is a must for anyone looking to deepen their understanding of KPIs and enhance their ability to track and manage performance effectively. I highly recommend it!

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christine.bernardo

This a very comprehensive training. It would be nice to get a presentation on this training because the reading is just too much. But over all still have a very good examples and important topics are discuss and explained well.

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anthony.ukena

Pretty interesting course on finding shortcuts for organizing data. Found the Data Table section most useful.

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ghanda.ross

Leading and Managing People for leadership roles is an excellent learning tool. I was able to see new information and will apply in my leadership roles. Thank you!

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rouba.kronfol

Very helpful, I had forgotten a few of the features.

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justin.goff

I did not know how to do sumifs so this was very helpful. I did know Vlookups but it was interesting knowing the difference between them. I would recommend this course to anyone who doesn't know how to do either.

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mark.mccaghren

Good overview of the COSO framework, internal controls, and segration of duties.

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george.laning

I liked the fact that the presenter had a good sense of humor and was able to make the accounting course more interesting and enjoyable to listen than it might otherwise have been.

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jared.gelb

Great examples and content. High quality lecture that made following and applying the concepts easier.

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melanie.beauchamp

Good topic and good real world examples. Applicable to work life.

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showalcd

Virginia ethics course, it's required for CPAs and this format works

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odossineto

Great course! Easy to follow and thorough contents.

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judy.heath

Good speaker but nothing earth shattering in the content of the presentation.

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travis.harris

Solid regulatory review course. I enjoyed reading about the real world examples

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mary.ferguson

Learned new items in excel I didn't know before. At age 66, wish i had known before now.

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gstepaa

Definitely works your brain and is a great refresher. Course is a great reminder of the tools CFOs have and how to use them.

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crystal.sittser

A great review of what communication really is. Highlights ideas that are not intuitively known.

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sophia.kasozi

Exam was helpful in understanding the importance of a top-down risk assessment. Thank you.

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robert.hendry

great excel course, moves a bit quickly at times but the ability to stop and go back allows this to work. Great course.

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kristi.jense

Good advice and steps to consider. The slides were nicely laid out to use as references in the future.

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ali.hamed

Lynn's courses are always easy to follow with great examples. I appreciated the concept of IC being embeded into the organization for reasons beyond compliance. Thank you, Lynn!

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kim.johnson

Well thought-out content and presentation. Periodic mis-spell and various fonts made it seem less professional and the course was prepared on the fly with heavy Covid-19/Zoom fatigue :)

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paul.crowe

Too many grammatical mistakes and incorrect questions like question 39

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david.sovanski

This was a good discussion on the audit process and how it works. Explains the process that goes into the auditing of financial statements.

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kelseykozachuk

Very helpful insight about ways to make one on one meetings productive

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laurie.mcmillen

lot of great information but it comes at you very quickly

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jordan.chitwood

A+ with just the right level of detail for an introduction to blockchain!

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jennifer.spidle

Well taught. Instructor is excited and engaging. Thank you for the course.

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connorandersonprocter

The questions had multiple misspelled words and incorrect grammar. Not super insightful training

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brian.johnson_2

Interesting and informative course with relevant information to understand the controllership function. Easy to follow and understand.

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moataz.shokry

Thank you Garrett, that was really helpful, Good job, waiting for more of such useful courses from you.

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paul.morris

Excellent course on some basics of Strategic Management. Nice intro for newcomers in the workforce who have not grasped the importance of strategic placement in the market.

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joseph.mccann_2

Excellent course, very well organized and presented, with practical examples provided.

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hnajib

A very clear explanations, covering all topics. I really love the session. Perhaps can get a more exciting slides or link share for reference. Overall, good. thank you!

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brenda.lang

Good overview of the position for new people. Slides captured the relevant points and the case studies were helpful.

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jeff.spillane

The topics and presentation were very good. The test questions were poorly worded.

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rick.beutel

Very lovely class. I can use this and also apply the principles to helping my kids write.

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michelle.adams

Enjoyed the instructors enthusiasm of the subject. However, this is a technical course and the materials (PDF) were not helpful in providing a take away for what was taught.

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ermendoza_12

This course provides some great information. The topics covered are very helpful as well.

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yongsook.prince

Well structured overview of the course by instructor

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sheri.harden

This class offered many helpful tips and formulas for budget preparation and general Excel maximization.

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ifadil

its a great course with full of information! i find it useful for me to detect a fraud next time

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barisarslan

Excellent! This will lead better comunication. White spaces are realy an important.

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marilyn.rapp_1

Very good course. Information was laid out clearly with interesting examples.

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georgios.baltos

Good overview and introduction in the terms of fraud, comprehensive slides

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rachael

Good material and overview of SAAS metrics. Sound was a little low could be increased but otherwise good

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faiza.guechi

Heavy but very useful class thanks,however practical example would have been useful

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damon.houterman

This course was a great review of Ethics CPAs Business.

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jared.watts

The information provided in this course was presented well and provided a good overall understanding of the planning process of an audit. However, the exam itself needs to be proofread as there were several questions that were written so poorly as to make no sense of the question being asked.

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angela.baez

Material not specific enough in terms of definitions and concepts.

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cheryl.husmann

This was a great refresher on keeping healthy boundaries & helps identify types of boundary issues. Great class! Thanks!

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jeff.cassell

Excellent speaker who is clear, concise, and gave relevant examples that supplemented the course theories.

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timothy.goodrich

great basic course on budgeting techniques in excel

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kristine.mendoza

Concise content and very helpful considering the global business environment and impact of digitalization driving the increase in fraud incidents.

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mary.rawn

The course provided a good overview of the AP process.

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john.hylla

This was a very informative course. high recommended A++++++

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justin.arthur

An excellent coverage of inventory-related fraud that can be applied across a wide range of industries.

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dianna.white

Times are changing and managers need to change as well. This course was a good starting point to start changing the old mindsets.

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brenda.demott

Excellent course. So much detail and is good reference material to have available.

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darla.love

The quiz had typos and was very confusing. It would be helpful proofread and make sure the question makes since.

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lawrence.hirsch

Lynn, the generational divide is an important concept to understand when hiring. This class helps me to understand the challenges in how I must lead the different members on my Team. The biggest challenge is in group meetings and in Team building. This course is very helpful. Thank you, Larry

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amy.hayashi

Good to understand basic concepts, like economics textbook.

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corrina.edwards

I loved this lecture - some really great insights for how to be a better leader!

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deborah.tabacco

Course is to the point, recognizes the pitfalls of risk management in todays large companies and provides relevant content.

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peter.kotsifas_1

Excellent course for helping refresh what most of us learned in Intermediate Accounting. Content is good and well delivered. My only complaint is the sound quality isn't great in a couple of the modules and should be redone.

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ryan.smith_1

inconsistent application of course material to questions

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derek.woodworth

Considering this was only an hour long course, it did a great job of giving an overview of a bookkeeper. I enjoyed how it was laid out by daily/weekly/monthly/quarterly/yearly functions.

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robin.simmons

good process close info and helpful for giving things to think about

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olusegun.aluko

A good course and easy to understand, organizations should focus on continous improvement.

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mark.jenkins_1

Great Course. Very Motivating. Makes you think about what kind of leader you want to be.

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sulaiman.onibudo

This course was not exactly what I expected but turned out to be very informative

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larisa.demling

This was a very detailed course and a good refresher of the responsibilities and types of controls businesses should have.

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hong.zhu

The best ethics course that I have taken. Thank you!

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wayne.burns_1

effective course for entry level email writing. course could show how to avoid so many emails to start with

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brian.snepenger

Thank you! There is a lot of info but it is well organized.

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oscar.young_1

If you want a good refresher or overview of ASC 606, this course provides that. If you wanted answers on how COVID impacts the application of ASC 606, this course is good at identifying questions to consider but leave many questions unanswered.

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antoaneta.tasheva

Easy to follow. Relatable content. Clear presentation.

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gary.katz

The course was interesting and thorough She was fun and iteresting in her presentation

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pabstdavid

Great class- one of the better ones! As someone who has a published book, I can attest to the importance of editing.

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stephen.rykwalder

Segregation of duties: one of my favorite topics in audit. This is definitely a much harder concept to implement in smaller companies where staff are limited.

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john.barnett

Great introduction course! PLEASE REVIEW THE COURSE FOR THE NUMBER OF CPE CREDITS. SHOULD BE 2.5?

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thor.bendickson

Though the material in this course was well thought out and presented, I found it distasteful and unpatriotic to include a former president, not just as an example of an amoral/immoral leader, but also the answer to an exam question. Keep your politics out of my professional learning materials...

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karen.fischer

I wish I had taken a course like this 40 years ago! I really learned most of this through experience and a passion for knowledge, but it would have helped to have this road map at the start of my career. I have learned that self-confidence gained from competence, honesty, and compassion for others helps you be a leader. Always striving to do the best for the benefit of everyone will bring you success.

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norbert.forlemu_1

The presenter provides plenty of relevant insights on fraud evaluations in a very clear and concise manner

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marcos.perez

Very informative on how to be an effective leader. I like how it got to specifics how reactive leaders are fear based leaders. I know now that I must put those fears aside and shift my mentality to a team mentality as opposed to thinking of myself.

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jessicarschmidt

This course was a basic intro to ethics and ethical leadership.

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jesse.campbell

This course did a really nice job with individual case studies and footage of historical figures to illustrate the contrasts in leadership.

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michael.karkowsky

I think Mr. Cook is an excellent presenter. Why aren't there more written / graphic / notated materials included with the CPE? More expensive CPE products generally include a PowerPoint. More important would be a transcript which can be very valuable for busy note-takers. I'm surprised these are not made available.

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zhe.han

I am a financial controller from a SAAS company. this course helps me get understand our industry benchmark index.

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richard.dodson

The session flowed quickly, and smoothly. The supporting documentation is a keeper.

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rmcmullin

A video presentation would have been helpful to augment the paper.

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craig.campbell

This course was well developed and well presented. Good coverage of the subject.

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steven.whitehead

This was a good refresher course on financial statement basics.

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micheal.oconnor

Good review course. This was a solid refresher for something I have been away from for some time.

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tammie.cartledge

One word- Interesting? This course is general motivational info, not necessarily related to COVID. There were a couple of good stories:)

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marquis.huntsman

Great content! Lots of takeaways that can be applied immediately.

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christina.woodward

Thank you, this course was great. I felt like it covered everything necessary and provided me with the tools to pass the exam at the end. Overall I would recommend this to a colleague.

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luke.olson

Excellent advice and insights. I highly recommend for any finance/accounting leader.

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melissa.neufeld

Good reinforcement of business combinations that aligns with material presented in other courses. Enjoyed the supporting material.

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samuel.woldeghiorgis

Exam questions too many! they should be broken to three or four parts!

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kfried

Other illumeo presenters should take this course! Awesome!

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thom.ernest

I took this course and it was good. Then I passed.

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mark.mancao

Great basic course to provide a basic understanding of business combinations under topic 805. Would be better if it was not a text based course but an instructor led program.

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lisa.taylor2

Quick session, to the point and so true! Great reminder of what is important and what to continue to focus on to be the best version of yourself.

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nusheen.qureshi

The content is very good, applicable, and hits on the key things every new manager should reflect on!

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tracy.fehr

I enjoyed this presentation, it provided a new insight on correcting small (and large) safety issues that are found in most businesses. You also receive guidance on ergonomics, proper lifting, etc., and who can't use that?

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mario.lam

This is a great course. I recently start doing budget forecast for my company. I can see a lot of the similarity between this course and actual real life work. This course definitely help me to improve my understanding and the concept behind my work. I also like the few tricks that Blair shares at the end of the course.

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jholiday

This instructor courses are always very helpful and are well thought out. I always look for her courses on-line as I always learn something new and interesting from her classes.

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jburke

This was both relatable and informative. Definitely worth the time.

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mike_1

this was a good class on how to prepare and present powerfule presentations

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dhaval.kadakia

Very good refresher! Must take it every few years. Very good coverage.

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s_marie_.vernon

Great course in ethics of the CFO. Employees will only be as good as their management and this course emphasizes how the CFO can set the standard.

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tarah.mcelroy

Great job! I enjoyed the course and learning different techniques when listening.

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steven.meyers

Great course. Stated prerequisite requirements were appropriate and sufficient. Program materials were relevant and contributed to the achievement of the learning objectives.

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jbeckman

This course helped me strengthen my understanding of IA fundamentals.

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fabiola.mullins

Different type of class. Was more of a psychology class and a bit new age thinking then your standard corporate CE class.

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samuel.narotsky

Very useful as a practical guide and as a historical perspective (I was very involved with SOX work from the beginning until 2011, when my employer got bought by a European company).

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zane.long

At times felt like the instruction generally repeated the bullet points on the screen by rearranging the words without providing much additional context. Did provide someone food for thoughts about the leadership styles of the people I work with.

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brian.fleischer

Good course. I've already read Haidt's "The Righteous Mind" and read up on the Milgram experiment, but it was good to see those tied in to business ethics.

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jim.stanislav

Nice looking/professional presentation and materials.

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paul.hayden

Very helpful to learn of the different styles and their characteristics

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shelbyam

I really enjoyed the energy and the information provided. I feel like I already know so much more!

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charles.howery

extremely high level. needs more examples of what can go wrong. More discussion about orders of magnitute effort and cost

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angela.hesch

Very good course showing many types of leadership styles and why it is important to not be just one type of leader.

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john.keating

The material is useful but the instructor is monotone,which makes it difficult to stay engaged.

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christophe.tersou

The course provides a high level review of the different leadership styles that is sufficient to grasp the key characteristic of each. The course could include graphical examples of situation most adapted.

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lucy.kusewa

Comprehensive, informative and well delivered course.

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kassie.spencer

This was a very interesting course with skilled presenters.

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vince.torchia

The course makes it seem like these changes would be simple when in reality this is a very high level overview.

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tamara.hannon

Great advice! I only wish I would've seen this video sooner. I fell short on gathering all outside departments/groups together (my manager talked to them separately) and we didn't formally document current state (we only "sketched" the flow). All your steps were well thought out and descriptive. I can't wait to use these ideas.

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jason.schlueter

helpful to improve close timing. good insights on benefits of closing the books quicker.

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elizabeth.ewing

Good course, I would like to expand more and go through some sample leases to learn to read the lease language that way as well.

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michael.pichon

This course outlines ways to rethink how you are perceived in every moment you interact with team members. Highly Recommend

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brian.coughlin

Very insightful. I'll keep an eye out for her other content.

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tai.whaley

Good course, the presenters were engaging and informative. The course included many studies and statistic to accompany their points regarding training & development and employee engagement.

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emily.wooten

I liked that there was a summary in the video of what we learned throughout the course

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andrea.lyons

This is a great course, even if you are not a new manager!

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kim.weaver

While I appreciated the course content, the course itself was slow paced. I would prefer faster pace.

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tammy.lorenz

It's a little look into the background of Accounts Payable. It was helpful to learn when liabilities is established.

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dan.villanueva

Up-to-date approach for CPE course mentioning about proper use of the title in social media. I also like the fact that this is not only focused to CPAs in public practice but to anybody who is maintaining the tile.

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steve.seggerman

This course was very easy to follow and I gained greater insight on what type of leader I am.

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allyssa.gleason

I enjoyed this course. The instructor had real-life knowledge and examples that he drew from to teach the steps in the vendor negotiation process. This course went step-by-step through what to consider for your first negotiation.

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jonathan.hinkley

Very thoughtful and articulate presentation of usable insights. The summary of a very difficult subject was well developed and the handouts are very useful.

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quinn.bonta

Great test for practicing payroll accounting principles.

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jim.klimkowski

Absolutely wonderful course. I am going to take the deep dive on email. The activities button in contacts was worth the entire 1.5 hours. Wish he would of started with the views functionality. Still get confused on how to work this function and don't feel confident I have the most effective view on all of my screens.

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hkovel

although some of the advice might seem too obvious, overall it's a great overview of best practices on how to prepare for the interview

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johaine.thomas-miranjie

Presentation was simple and clear. Easy to follow and understand. Useful for all levels of management.

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aimee.swenson_1

This course is ok for HR professionals trying to learn basic accounting, not accountants trying to learn payroll accounting. Over half of the course was basic accounting.

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delliot35

GREAT synopsis for documenting internal controls. This course really refreshed some points that I am pursuing in my organization.

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ahollenkamp

The course was very interesting! Lynn did a great job explaining forensic accounting!

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michael.robertson

The speed of the presenter when talking was way too fast. We were learning about presenting to non financial managers and I could not keep up with the flow of information. Way too fast and way too much.

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nebbster

This course is outdated, based on 2016 tax law. It is completely irrelevant in 2018/2019. It needs to be updated.

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kirit.kapadia

Good insight in personalities and leadership. Excellent explanations of human behavior

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tammie.fontana

Decent course for those unaware of how fraud is mitigated within a company

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mwana.mwakabonga_2

A very relevant course to a person moving into finance executive positions.

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tonia.mathew

The overlap of information on the slides makes it hard for reference purposes.

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binita.thakker

Excellent course and helpful in many ways. Can there be another course from this instructor on how to handle Q&A when presenting financial information?

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rjavier

Surprisingly, every manager can relate to these mistakes. It is extremely helpful to all managers out there. I have recommended this training to my colleagues and including those who aspire to become a people manager. Thank you Neil.

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wendy.vicks

This course covered various leadership style, with pros and cons for adopting/applying each style. However, adding to the slides the pictures of leaders ( who may or may not have demonstrated certain leadership style) was a distraction and minimized the course effectiveness. For example, was Princess Diana an inspiration leader? Perhaps not! Was Dr. King a non-authoritarian leader? Absolutely not!!! This course is about organizational leadership. Therefore, perhaps the author should use corporate leaders (past and present) and specific corporate examples to depict each leadership type AND to make the course stronger.

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juan_.gonzalez

very importnat program coz, it gives you the tools to improve and get the rigth way to intriduce yourself with succes, and this is what we need in this business race

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brendan.byrnside

Good overview of models and high level theories, but would have liked to see some of the examples actually done in Excel or another tool.

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jacob.rothman

Good job logically laying this out. The use of video to demonstrate the technique was excellent. The instructor would be easier to listen to if he didn't end every sentance with "right?"

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andrea.jones

good, easy to follow instruction with lots of examples

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declanharte

If I could have given 6 stars, it mightn't have been enough. He provided a very practical roadway to finance excellence. Great enthusiastic and knowledgeable presenter.

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robert.jacobs

Very articulate, concise and insightful! I would recommend for anyone looking to improve their public presence.

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gwen.clemings

Good course for insomniacs. Presenter was boring.

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mike.fullmer

Great course in understanding the IT and Finance relationship.

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jessica.poppe_1

interesting ideas

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saba.kazi

Excellent course for finance professionals.

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ronald.diehl

Simple strategies, easy to remember and apply.

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glenn.compton

Information was well presented. Length of coursework didn't exceed what was communicated.

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wcimring

good refresher

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stephen.hall

Didn't realize QB was this powerful. Good overview.

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vahe.hovakimian

pretty good course, a little dry for my taste

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musantos

Very informative.

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jodie.vinson

detailed and informative

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sabine_.d'amico

liked the convenience; it was good information

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lea_ann.hebb

Examples shared were very helpful

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alexander.makielski

Nice

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lorraine.teel

very good,supplements were very hepful

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smatienzo

The training made me understand more of the client situation and effective ways to communicate with the customers. To address their disputes/queries efficiently.

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eric.higashi

great course

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susan.kim

The class delivery was efficient and effective.

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sharon.buzzanca

Great slides and easy to follow. Highly Recommend!

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jjensen_2

Very helpful

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angela.cavin

Great class will implement the information on subtotal tomorrow will look for more of these

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megan.miller

There were great reminders and refreshers in this course. I have taken a similar course that was an all day and I learned just as much here.

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brittany.coatney

This course covered some seemingly basic concepts that are huge time savers if you are unaware of them.

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leigh.medders

Love this one.

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samantha.green

deilvery quality needs to be improved

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ellyn.groves

This explained clearly and succinctly the basic bones of what SEO is, which is exactly what I was looking for!

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jerry.aversa

Basic tips but useful

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helen

HTML Injection

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nbulanadi

The presentation is very helpful.

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hossam_elsherief

Excellent course

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john.molner

Barry needs more energy. What he says is really interesting. But his monotone presentation even had him yawning (I actually heard him yawn twice). The exam (CPE for me) was unpleasant as well. Maybe that was the intent.

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dena.jalbert

Great tips

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tengwong02

Thank you!! Really useful info. I have not used Match/Index before but now find a lot of ways to use them in my spreadsheet.

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jeffrey_olson

x

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alexissmith194

Bullet points - not the entire conversation or presentation - Please!!!!

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