In this course, we develop the required skills and knowledge for Organization Development (OD) practitioners to undertake a data-gathering exercise which provides both the practitioner and clients with a clear picture of how to proceed on the change journey.
We start with a brief overview of the diagnostic phase of OD, its links to evaluation processes and how, before such a journey begins, the OD practitioner should start with the end in mind. This leads to a conversation about the types of data needed, data collection methods, and data analysis. Then, we explore methods of data feedback and action planning.
This course examines the tasks and skills required for the diagnostic phase of the OD cycle.
Prerequisites
No advanced preparation or prerequisites are required for this course.
Learning Objective
- Explore the diagnostic phase of Organization Development (OD), its links to evaluation processes and how, before such a journey begins, the OD practitioner should start with the end in mind.
- Identify the types of data needed, data collection methods, and data analysis.
- Discover methods of data feedback and action planning.
Last updated/reviewed: September 24, 2026
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INTRODUCTION AND OVERVIEW
(OD) – The Diagnostic Phase
- The Diagnostic Phase and It's Link to Evaluation Processes 14:53
- Models and Key Questions 12:26
- Data Collection Methods 10:21
- Types of Data Collection 8:53
- Types of Data Collection (CONTINUED) 8:22
- Data Analysis 5:05
- Data Feedback and Action Planning 3:40
CONCLUSION
- Conclusion 2:33
CONTINUOUS PLAY
- OD – The Diagnostic Phase 1:16:10
SUPPORTING MATERIALS
REVIEW and TEST
- REVIEW QUESTIONS quiz
- FINAL EXAM locked
