In this course, we develop the required skills and knowledge for Organization Development (OD) practitioners to undertake a data-gathering exercise which provides both the practitioner and clients with a clear picture of how to proceed on the change journey.
We start with a brief overview of the diagnostic phase of OD, its links to evaluation processes and how, before such a journey begins, the OD practitioner should start with the end in mind. This leads to a conversation about the types of data needed, data collection methods, and data analysis. Then, we explore methods of data feedback and action planning.
This course examines the tasks and skills required for the diagnostic phase of the OD cycle.
Prerequisites
No advanced preparation or prerequisites are required for this course.
Learning Objective
- Explore the diagnostic phase of Organization Development (OD), its links to evaluation processes and how, before such a journey begins, the OD practitioner should start with the end in mind.
- Identify the types of data needed, data collection methods, and data analysis.
- Discover methods of data feedback and action planning.
Last updated/reviewed: March 16, 2024
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Progress
INTRODUCTION AND OVERVIEW
(OD) – The Diagnostic Phase
- The Diagnostic Phase and It's Link to Evaluation Processes 14:53
- Models and Key Questions 12:26
- Data Collection Methods 10:21
- Types of Data Collection 8:53
- Types of Data Collection (CONTINUED) 8:22
- Data Analysis 5:05
- Data Feedback and Action Planning 3:40
CONCLUSION
- Conclusion 2:33
CONTINUOUS PLAY
- OD – The Diagnostic Phase 1:16:10
SUPPORTING MATERIALS
REVIEW and TEST
- REVIEW QUESTIONS quiz
- FINAL EXAM exam
Organization Development (OD): The Diagnostic Phase
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No advanced preparation or prerequisites are required for this course.

Illumeo is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-SCP℠. This program is valid for 1.5 PDCs for the SHRM-SCP℠. For more information about certification or recertification, please visit www.shrmcertification.org.
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No advanced preparation or prerequisites are required for this course.

Illumeo is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-SCP℠. This program is valid for 1.5 PDCs for the SHRM-SCP℠. For more information about certification or recertification, please visit www.shrmcertification.org.
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The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
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The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
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The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
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The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
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The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
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No advanced preparation or prerequisites are required for this course.

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
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