Work Conversations going wonky?
Tired of the ramblers, the interrupter & the mansplainers?
Scared of chatting in a post #MeToo World?
Did you know that men and women both have the same goal in conversation but their natural methods can make one another feel disrespected and wind up alienating the other?
In this class we explore the natural communication styles of men, women and bosses and how they can go sideways. We discuss the role of the listener and easy remedies both the listener and the speaker can use when the conversation goes off the rails.
We explore the tough topics of 'mansplaining', intimidation, things that cause accidental disrespect, and the effect of #MeToo on the workplace.
If your business communications are frustrating you then this is the course for you. Bring an open mind and a willingness to experiment with new techniques in order to transform your business relationships.
Who Should Take This Class
- Business people from individual contributors to managers and executives
- Anyone who has butted heads with a co-worker
- Anyone who has encountered women that ramble, men that don't listen or bosses that are short tempered
- Men & Women who are confused (and scared) about how to communicate in a #MeToo world
In Secret Conversation Styles of Men, Women & Bosses you will learn:
- How the communication styles of men, women and bosses differ
- How to communicate effectively with the opposite sex and your boss
- Mansplaining Explained
- Common communication mistakes & remedies
Reviews
"Powerful tips. I think Jenn has done an awesome job in defining what really happens in any office / corporate environment on a almost weekly basis. For anyone wanting to improve their communication skills in the work environment or elsewhere should start here. Truly an eye opener."
M Burney
"Very well thought out and presented in an easy to follow way. I really could have used this course 30 years ago."
R Couch
"Nice upbeat presentation regarding a soft skill subject (office personal communications). 1 to 2 minutes on mini-categories is awesome (e.g. how to deal with co-worker venting or your role as listener vs talker). The mini-categories with descriptive titles makes it easy for me to zip back in and review specific areas. No one else does this kind of training - and it is SOOOO NEEDED!"
B Dee
"Good to be conscious of the different styles of communications and the types of conversations that are needed. Very well thought out."
Tuyet
Prerequisites
Prerequisites and Advanced Preparation:
- No advanced preparation or prerequisites are required for this course.
- Come with an open mind and be open to trying new mind sets or new behaviors.
- This course assumes the conversations are between normal, healthy people. It does not cover how to converse with narcissists, saboteurs, gas lighters or passive-aggressive folks.
- This class does not cover how to converse in non-work situations (ie: with your spouse, partner or family)
Learning Objective
- Recognize the 4 different conversation styles.
- Understand and apply common remedies.
- Avoid workplace conflict by changing your mind set or modifying your behavior in order to adapt to your co-workers and bosses conversation styles and mis-steps.
- Learn the memory aids that will help you quickly and easily remember what to build relationships with your co-workers and your boss.
Last updated/reviewed: July 22, 2025
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(37 rating)Lesson Questions and Answers0 Questions
Progress
Introduction AND OVERVIEW
- 1 Introduction to Secret Conversation Styles of Men, Women & Bosses 1:14
- 2 Secret Conversation Commercial 1:18
- 3 Before We Begin 1:35
Conversing
- 4 The Right Way To Converse 1:31
- 5 4 Types of Work Conversations-Intro 00:38
- 6 4 Types of Work Conversations-Disseminating 1:57
- 7 4 Types of Work Conversations-Problem Solving 2:27
- 8 4 Types of Work Conversations-Storytelling 1:08
- 9 4 Types of Work Conversations-Venting 4:14
- 10 How Men and Womens' Conversation Styles Differ 2:05
- 11 3 Mistakes Women Listeners Makes 2:05
- 12 2 Mistakes Men Listeners Makes 00:54
- 13 How to Chit Chat Can Save Your Job 9:10
Remedies
- 14 Remedies for Misperceiving 3:20
- 15 Remedies for Interrupting 3:57
- 16 Remedies for Storytelling, Rambling & Not Listening 3:15
- 17 Getting What You Need In 15 Minutes or Less 3:51
- 18 #1 Skill You Need to Succeed in Business 2:50
- 19. Respect and Being Humble PDF
How Communications Go Bad
- 20 Top 6 Ways Verbal Communication Goes Bad 10:27
- 21 I'm Offended 3:02
- 22 Mansplaining 101 3:05
- 23 3 Mansplaining Techniques 2:12
- 24 Communication Deal Breakers 1:46
- 25 Business Communications in a #MeToo World 3:15
- 26 Tips for Men in a #Me Too World 2:11
- 27 Tips for Women in a #MeToo World 1:37
Communication Style of Bosses
- 28 Bosses Communication Style 1:03
- 29 Chatting Up the Big Boss 2:37
- 30. Communicating with Your Boss on Email PDF
- 31 Rule Followers vs. Risk Takers 1:13
- 32 Inside the Mind of a Boss 1:14
Wrap Up
CONTINUOUS PLAY
SUPPORTING MATERIALS
- Secret Conversation Styles of Men, Women & Bosses Glossary Index PDF
- Secret Conversation Styles Worksheet PDF
- Secret Conversation Styles Lab Answers PDF
REVIEW AND TEST
- REVIEW QUESTIONS quiz
- FINAL EXAM exam
Secret Conversation Styles of Men, Women & Bosses
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![]() | This activity, ID No. XXXXXX has been approved for #### recertification credit hours toward SHRM-CP™ and SHRM-SCP™ recertification through the Society of Human Resource Management® (SHRM®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the Society for Human Resource Management website at www.shrm.org. |

Illumeo is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-SCP℠. This program is valid for 2 PDCs for the SHRM-SCP℠. For more information about certification or recertification, please visit www.shrmcertification.org.
Professional in Human Resources
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![]() | This activity, ID No. 000000 has been approved for 1.0 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. |

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Senior Professional in Human Resources
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![]() | This activity, ID No. 000000 has been approved for 1.0 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. |

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
Global Professional in Human Resources
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![]() | This activity, ID No. 000000 has been approved for 1.0 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. |

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Associate Professional in Human Resources
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![]() | This activity, ID No. 000000 has been approved for 1.0 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. |

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Professional in Human Resources – California
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![]() | This activity, ID No. 000000 has been approved for 1.0 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. |

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
Professional in Human Resources - International
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![]() | This activity, ID No. 000000 has been approved for 1.0 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. |

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
Senior Professional in Human Resources - International
Online
No advanced preparation or prerequisites are required for this course.
![]() | This activity, ID No. 000000 has been approved for 1.0 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. |

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
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