The responsibilities of CFOs are rapidly changing. According to a study by Ernst & Young, the new skills that CFOs must possess more than ever include listening and communication, according to Tom McGrath, Senior Vice Chair, Accounts for Americas, EY. In this study, E&Y conducted interviews to gain perspectives from CFOs. It was determined that today's CFO requires more breadth of experience and versatility than ever before and the next generation of CFOs must possess a vastly broader set of skills than its predecessor which include listening and communication.
Finance skills remain fundamental, but other key developmental areas for aspiring finance leaders now include experience in corporate development and strategic M&A, in international markets, and in the commercial side of the business.
This course was designed to specifically enhance communication skills in order to help CFOs and corporate finance leaders get CEOs and other stakeholders to listen and for CFOs to better understand the core concerns of their companies in order to provide optimum service. Communication and listening are actually highly empirical skills that have been studied again and again. According to the DNA of a CFO by Ernst and Young, 75% of CFOs desire a larger leadership role in their companies. So, why are CFOs often not given such opportunities? It is because CFOs often don’t understand the science of leadership communication. According to the Ken Blanchard group, nearly 100% of leaders fail significantly with the most important leadership qualities. The UCLA Career Center has determined that 90% of CFOs feel that their leaders do not completely understand their work.
This course unlocks the scientific principles of communication that enables CFOs to increase listening, enhance comprehension of their work and to create a more productive work environment.
Prerequisites
No advanced preparation or prerequisites are required for this course.
Learning Objective
- Discover how to improve the communication skills of CFOs and related leaders in the areas of listening, problem solving, comprehension and creating business and financial plans in order to increase productivity.
- Identify scientific principles to assist CFOs, CEOs and other stakeholders to evaluate the core concerns of their companies in order to develop action plans that enhance time management and profits.
- Recognize how to employ tools to improve the way in which you articulate with CEO’s and Stakeholders in order to inspire action.
- Identify effective phrases which can be used to increase your influence.
- Recognize the differences between proactive communication versus reactive automatic behavior and communication.
- Identify the different personality types as well as their distinct way of operating. This will clarify what type of person you are speaking to, and how to most effectively get them to listen to you with an open and focused mindset.
Last updated/reviewed: March 28, 2024
(48) Reviews
(23 rating)
Good presentation with clear examples of the ethics of team leadership. Real life examples were used which demonstrated the principles of ethical leadership. Found the course easy to follow and understand.
Exam was helpful in understanding the importance of a top-down risk assessment. Thank you.
Terrible quiz questions....wrong tenses and unprofessional grammar (E.g. "little white lies" and "cut it"). Also, thanks for the interesting but totally irrelevant adrenal system questions.
lot of great information but it comes at you very quickly
It was a lot of good information that I was unaware of due to overwhelming work schedules these past few years since inception of TIGTA. The review and test were a bit confusing.. especially since some of the answers were not the same as an IRS.GOV site, so where to locate? Either way, the course and information was quite informative.
Good overview of the position for new people. Slides captured the relevant points and the case studies were helpful.
This was a great refresher on keeping healthy boundaries & helps identify types of boundary issues. Great class! Thanks!
Concise content and very helpful considering the global business environment and impact of digitalization driving the increase in fraud incidents.
good process close info and helpful for giving things to think about
A good course and easy to understand, organizations should focus on continous improvement.
The best ethics course that I have taken. Thank you!
If you want a good refresher or overview of ASC 606, this course provides that. If you wanted answers on how COVID impacts the application of ASC 606, this course is good at identifying questions to consider but leave many questions unanswered.
Barry Zalma is very dull and boring. He even seems un-interested in the lecture he is giving.
This course was really interesting because I learned about some of the new things I can do with 365. Definitely recommended. However, digging into the differences between various versions of Excel is not too interesting.
Good written material and fair questions on the exam.
This course helped me strengthen my understanding of IA fundamentals.
Excellent course. Lynn is one of my favorite authors here, she is very clear and easy to understand. Her webinars provide great examples and explanations. She is very knowledgable and provides useful information. The course covers important issues, and it gives a good base on how to approach ethics in the business environment.
Overall great webinar. It would be helpful to reduce the number of abbreviations in the slides though.
good course except that the presenter's screen was blurry and I couldn't see clearly
Good insight in personalities and leadership. Excellent explanations of human behavior
Excellent course. Instructor was able to bring up relevant examples to sustain interest in course.
Great review. Covered a lot of points to remember and implement as needed.
Very thorough and valuable information. I noticed after I was part way into the course that the copyright mark is 2015 so I wonder what's different in 2017? I'll have to look into it....
Good course for insomniacs. Presenter was boring.
Excellent course for finance professionals.
Course had nothing to do with the title
This explained clearly and succinctly the basic bones of what SEO is, which is exactly what I was looking for!
As a timid presenter, I learned a lot in this short course to help me begin to build credibility with the audience. I am looking forward to applying these techniques.
Excellent course
Great course!
My immediate subordinates my CEO
Great tips
Excellent course for how to write effective emails. Maybe another course could include how to properly deal with emails once read (filing system).
Thanks for going into the Due Diligence process. Other podcasts and presentations have only focused on the pitch.
Jim is a very straight forward and easy to understand instructor. Thank you for the review!!!
What surprised me is how detailed the material was and relevant.
Some repetitive material
The course is great, however, the video sometimes disconnect in the middle and have to wait and drag to make it work
Very helpful it provide an inside to understanding proper communication style for the DISC of people and get the most of the interaction. key is active listening
l like learn about this course and subject We will follow full courses for an intense love thank you very much
Slides were a bit wordy, but content was good. Like the example of "phrases" to kick things off.
A nice over all review of the financial principals.
great overview.
Awesome. Randy is a great instructor. He's quirky, to the point and overall entertaining.
You will learn about how operating lines of credit works and what to watch out for. Very informative & reference material.
Well organized presentation of a very important topic
Every company out there should make the effort to do a Fraud Assessment as it is not a matter of IF Fraud will happen at your company - but when (or has it already happened?). Lynn provided a great background on what companies should do to get the ball rolling.
Great course and very relevant to email / org / management of time
Lesson Questions and Answers0 Questions
INTRODUCTION AND OVERVIEW
Communication Skills
- Build Rapport 6:19
- Your Password to The Golden Gate 19:00
- Simple Phrases and Communication Intricacies 13:45
- How to Run a Meeting like Batman 10:57
CONCLUSION
Continuous Play
SUPPORTING MATERIALS
- Slides: How Communication Skills Help Finance Leaders PDF
- How Communication Skills Help Finance Leaders Glossary/Index PDF
REVIEW & TEST
- REVIEW QUESTIONS quiz
- FINAL EXAM exam
Ask the instructor a question about this lesson